Buyers Protection

• • If the item is not received by the buyer up to 28days after the third party seller confirms the order.
  • If the item is damaged during delivery
  • item is missing parts that was not disclosed in the listing
  • the items condition is different than described
  • the item does not match the description or the photo used on the listing
  • Item received is completely different from the item that was ordered

1. Any products or services that are prohibited by our Terns of Use
2. Vehicles
3. Property
4. Financial products or investments
5. Precious metals and gemstones
6. Equity or debt in a business
7. Custom or made-to-order items
8. Perishable items
9. Buyer's remorse
10. Items delivered using an intermediary or freight forwarding service
11. Items where the exchange of the purchased item happens in person or local pickup
12. Some Buyers/Sellers may wish to communicate via telephone calls or text messages. Wedo not recommend using these forms of communication, in the event of something going wrong,Senior Brand customer services will be unable to help you. We therefore strongly recommend you communicate using Senior Brand itself.
13. Orders that have already been refunded or charged back by the buyer's bank
14. Damage that occurs to items after they are delivered